FAQs

Frequently Asked Questions

1. Where do you ship?
We ship to the US & UK.

2. How long does delivery take?
Delivery typically takes 10-15 business days depending on your location.

3. Can I track my order?
Yes! You’ll receive a tracking link via email after your order is shipped.

4. Do you accept returns?
Yes — returns are accepted within 14 days. Items must be unused and in original packaging.

5. What if my product is damaged or incorrect?
We’ll send a replacement or refund. Just email us with photos within 48 hours of delivery.

6. What payment methods do you accept?
We accept Visa, MasterCard, PayPal, Apple Pay, and other major gateways.

7. Do you offer discounts?
Yes! Sign up for our newsletter to get 10% off your first order and early access to sales.

8. How can I contact support?
Email us at support@gettheart.com — we’re here to help!